Commercial & Pricing Policy
At Medical Brace, we are committed to providing excellent service and transparency in all our transactions. This document outlines the core policies of our company, including payment methods, working hours, shipping and return procedures, as well as other important information.
Our goal is to ensure the best possible cooperation with our clients and partners, maintaining professionalism and reliability in every transaction.
WORKING HOURS
Our company operates:
Monday to Friday: 08:30 a.m. – 04:30 p.m.
CONTACT INFORMATION
Phone: +30 210 5984 020
Email: gventouris@medicalbrace.gr
Departments & Emails:
Department | |
|---|---|
Orders & Invoicing | gventouris@medicalbrace.gr |
Marketing & Sales | marketing@medicalbrace.gr |
PAYMENT METHODS
Bank | IBAN | Beneficiary Customer –Name |
|---|---|---|
| Eurobank | GR9602602940000850200998084 | A. SALEMIS & SIA EE |
| SWIFT CODE: ERBKGRAAXXX | |
Please include your invoice number and VAT number in the transfer description.
Once the transfer is complete, kindly send the payment confirmation to gventouris@medicalbrace.gr
ORDER METHODS
Via email to gventouris@medicalbrace.gr
Consultant | Mobile | |
|---|---|---|
George Ventouris | gventouris@medicalbrace.gr | +30 695 192 4823 |
SHIPPING & PRODUCT RETURNS
Upon receipt of your order, please inspect all items.
If you notice any issues, contact us via email at gventouris@medicalbrace.gr
Include the invoice number in the subject line, and our team will respond promptly.
PRODUCT RETURN POLICY
To return a product for any reason, please:
Send an email to gventouris@medicalbrace.gr with subject: Product Return
Include the following in your email:
a. Invoice number
b. Product LOT number
c. Scanned proof of purchase (invoice)
d. Reason for the return
Please note that returns will not be accepted unless the above conditions are met and the returned items are in perfect condition, as originally delivered.
